HeartBeat

Heartbeat Configuration

Enable/disable and configure the heartbeat which sends non-commercial system information to Openbravo.

What is the Openbravo Heartbeat?

The Openbravo Heartbeat is a process which sends Openbravo periodic updates regarding your technical system specifications (e.g. Operating System, Database, and ERP Version).

When the System Administrator first logs into Openbravo ERP after installing the application, a popup window is displayed explaining what the Heartbeat is and giving the user the option of enabling or disabling it, or leaving the decision to enable/disable until a later date. If Enable is chosen, the user is redirected to the Heartbeat Configuration window to configure the Heartbeat. If disabled, the Heartbeat is disabled. If the decision to enable/disable is postponed, the System Administrator will be prompted with the popup again after 3 days.

During heartbeat processing, the data that is collected is as follows:

• System identifier
• Encrypted Database identifier
• Encrypted Mac Address
• Heartbeat date
• Activity and complexity rate (only up to MP22)
• Number of registered users
• Operating System and version
• Database and version
• Application server and version
• Web server and version
• Java version
• Apache-Ant version
• Openbravo version
• Openbravo install mode
• System external IP address
• Date of first login, date of last login, total number of logins
• Maximum number of concurrent users
• Average number of concurrent users
• Rejected logins due to concurrent users limit number
• Installed modules
• Number of http-requests done per installed module (optionally, enabled by default)

Additionally the Heartbeat server might return several queries to be executed locally to gather more information about the instance. The information gathered through these queries is restricted to the way the Openbravo software is being used in the instance and will never include any business information such as Business Partners or Products. Consult the following link for the historic list of Custom Queries . You can monitor the history of all the information gathered from your instance through the HeartBeat in the HeartBeat Log Tab within the Heartbeat Configuration Window.

The heartbeat data is stored in a file controlled by Openbravo S.L.U. It is collected solely to gather and send data about your Openbravo product installation back to a service on Openbravo SLU's infrastructure to assist managing your Openbravo product installation. As a benefit to you, with this information, Openbravo SLU can offer you system configuration and component update information, sent automatically to you. Available updates may include, for example, Operating System updates, Database updates and Openbravo code. This data will be used on an aggregated and anonymous basis to generate reports identifying where and how the Openbravo product is being utilised.

For further information, please consult the Functional Specification.

Openbravo stores this information and implements security measures in accordance with applicable legislation to maintain the confidentiality of this data. This data is not used for commercial purposes other than as set out above. It is not communicated or transferred to any third party

You may deactivate this feature by disabling the “enable heartbeat” box. In addition, you may exercise your right to access, rectify, oppose and cancel the data by writing to Openbravo, S.L.U. PO Box 5117, 31010 Pamplona, Navarra, Spain, or by email to privacy@openbravo.com.

By enabling the heartbeat, you consent to the processing of this data and storing of the same as set out above.

Heartbeat Custom Queries

The Custom Queries are queries that are sent by the Heartbeat server to be executed on the Openbravo ERP instance. This queries are used the get more extended information about the usage of the instance.

Disabling Custom Queries

The contents of this section are available from Openbravo 2.50MP25 or 3.0RC4

Custom Queries can be disabled from Heartbeat Configuration window. When they are disabled and Heartbeat is enabled, regular beats will be sent to Heartbeat server, but it will not response any Custom Query to the Openbravo instance.

List of queries

At the moment there is not any Custom Query.