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ERP 2.50:User Manual/HeartBeat

IconAutoForm.png Heartbeat Configuration

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Enable/disable and configure the heartbeat which sends non-commercial system information to Openbravo.

What is the Openbravo Heartbeat?

The Openbravo Heartbeat is a process which sends Openbravo periodic updates regarding your technical system specifications (e.g. Operating System, Database, and ERP Version).

When the System Administrator first logs into Openbravo ERP after installing the application, a popup window is displayed explaining what the Heartbeat is and giving the user the option of enabling or disabling it, or leaving the decision to enable/disable until a later date. If Enable is chosen, the user is redirected to the Heartbeat Configuration window to configure the Heartbeat. If disabled, the Heartbeat is disabled. If the decision to enable/disable is postponed, the System Administrator will be prompted with the popup again after 3 days.

During heartbeat processing, the data that is collected is as follows:

Additionally the Heartbeat server might return several queries to be executed locally to gather more information about the instance. The information gathered through these queries is restricted to the way the Openbravo software is being used in the instance and will never include any business information such as Business Partners or Products. Consult the following link for the historic list of Custom Queries . You can monitor the history of all the information gathered from your instance through the HeartBeat in the HeartBeat Log Tab within the Heartbeat Configuration Window.

The heartbeat data is stored in a file controlled by Openbravo S.L.U. It is collected solely to gather and send data about your Openbravo product installation back to a service on Openbravo SLU's infrastructure to assist managing your Openbravo product installation. As a benefit to you, with this information, Openbravo SLU can offer you system configuration and component update information, sent automatically to you. Available updates may include, for example, Operating System updates, Database updates and Openbravo code. This data will be used on an aggregated and anonymous basis to generate reports identifying where and how the Openbravo product is being utilised.

For further information, please consult the Functional Specification.

Openbravo stores this information and implements security measures in accordance with applicable legislation to maintain the confidentiality of this data. This data is not used for commercial purposes other than as set out above. It is not communicated or transferred to any third party

You may deactivate this feature by disabling the “enable heartbeat” box. In addition, you may exercise your right to access, rectify, oppose and cancel the data by writing to Openbravo, S.L.U. PO Box 5117, 31010 Pamplona, Navarra, Spain, or by email to

By enabling the heartbeat, you consent to the processing of this data and storing of the same as set out above.

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