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Communication channels

Contents

Introduction

Similar to many other open source projects, Openbravo has a set of communication channels to cover different participants and community needs.

The recommended usage of these channels are as follow:

These channels are maintained by Openbravo and a community of volunteers. Do not expect commercial support when you ask for help. If you can contribute your experience, please do not hesitate to do it. Even if an answer is incomplete, it's a start.

General recommendations for written communication

These are some general recommendations for written communication:

Openbravo issues

Openbravo issues is a database of bugs and feature requests for Openbravo projects. It helps developers keep track of issues and who is fixing them.

If you have found a bug or you want to request a feature enhancement a issue report is the way to bring the attention to the Openbravo community.

Openbravo weblogs and Planet

Planet Openbravo is a window into the world, work and lives of Openbravo developers and contributors that acts as a aggregator of the different personal weblogs of every individuals.

Blogging recommendations

What to blog about

Rules when blogging at Openbravo

Mailing lists

Openbravo ERP project current has some mailing lists at SourceForge to coordinate the project development efforts.

openbravo-builds

URL: http://sourceforge.net/mailarchive/forum.php?forum_name=openbravo-builds

Traffic: High (approximately 40 messages per week)

We test our builds continuously in our build farm. This mailing list receives notifications when a build is broken or if later on it's fixed.

This is a good resource for people developing Openbravo or willing to follow its development closely. It's specially useful for those developers with push access to the repository.

openbravo-commits

URL: http://sourceforge.net/mailarchive/forum.php?forum_name=openbravo-commits

Traffic: High (approximately 30 messages per week)

Every push to the development Mercurial repositories generates an email to this list showing the changesets, their authors, the dates, what files and directories changed, and how they changed.

Aside from the obvious technical benefits of peer review, very common in open source projects, commit emails help create a sense of community, because they establish a shared environment in which people can react to events (commits) that they know are visible to others as well.

This is a good resource for people developing Openbravo or willing to follow its development closely.

openbravo-development

URL: http://sourceforge.net/mailarchive/forum.php?forum_name=openbravo-development

Traffic: Expected to be high

This a general development discussion list about how to develop using Openbravo.

Archives

Openbravo mailing list archives are collected on SourceForge.

The following sites also host archives of the mailing lists:

Web based on-line forums

Forums allow people to discuss a variety of topics online using a web browser. Openbravo ERP support forums and Openbravo POS support forums provide a means to communicate with community members and project enthusiasts located all over the world. People discuss Openbravo features, configuration and installation issues or development questions among others.

Recommendations

Openbravo IRC channels

Internet Relay Chat, or IRC, is the precursor to instant messaging and chat rooms like those found on Yahoo! and innumerable other web sites. It is one of the best ways to get help fast but it is also a way to hang out and become part of the Openbravo community.

As many other open source projects, Openbravo has its own discussion channel that allows real time communication between the different community members where they can exchange quickly ideas, doubts and projects.

Software

There are many open source clients. These are some of the most popular ones, available for Microsoft Windows, GNU/Linux and *BSD:

Joining #openbravo via browser

If you're unable to use the IRC clients listed above you can join #openbravo using the Webchat @ Freenode

Registering nicks

Freenode allows users to register their nicks in order to keep them between sessions and avoid vandalism.

To register your nick send a message with your password to the nick server.

/msg NickServ REGISTER Password

Once the nick is registered you should identify to the nick server every time that you connect using the following command:

/msg NickServ IDENTIFY Password

Note that due to recent Freenode's spam policies, only registered users can send private messages to other users. In case you want to get messages from unregistered users, type the following command:

/msg NickServ SET UNFILTERED ON

Netiquette

Although IRC is mostly unrestricted, there are certain rules/etiquette everyone must follow:

Note of gratitude

Openbravo wants to thank the people behind irc.freenode.net for providing the infrastructure for supporting our channel.

Retrieved from "http://wiki.openbravo.com/wiki/Communication_channels"

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