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Instance Activation

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Manage current instance, it allows to activate the instance.


Professional Subscription Activation

After acquiring your Professional Subscription (or requesting a free trial), you will receive an email containing an attached text file, which contains your own System Key that you will use to activate your instance.

You can activate more than one instance with a (non-trial) System key. Usually you will activate one (or more) instances for development, one instance for testing and one instance for production.

The standard procedure is the Online activation, which requires the ERP server to be connected to the Internet. It is however also possible to perform the activation offline.

Bulbgraph.png   Note that to fully activate with a free trial subscription, you must enable the system heartbeat.

Online Activation

Follow this procedure to activate an instance that is connected to the Internet:

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Offline Activation

Follow this procedure to activate an instance that is not connected to the Internet. Note that this option is not available for trials.

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Instance refresh

If your license conditions change, you must refresh your instance's information to make these changes available to the ERP. Here are some examples of license condition changes that require an instance refresh:

To refresh you instance:

In the same way as for activation, it is possible to refresh the license online or offline. If your instance is not connected to the Internet, download the new Activation File from Key Server in the same way it is explained in the previous subsection of this document. Once you have the new Activation File in your local file system:


You can deactivate a Professional Subscription instance at any point and transform it into a Community Edition Instance:

License Expiration

When the subscription for the instance or for one of the commercial modules installed expires, only users with a System Administrator role are allowed to log into the application. Such users will be able to refresh the instance license so that the updated expiration date for the renewed subscription is recognized, and normal access to all users is restored.

If a commercial module's license has expired and you do NOT want to renew your subscription to it, then the System Administrator may either disable or uninstall this module to restore access to all users.

Bulbgraph.png   Note that when you uninstall a module, the data stored in tables and columns belonging to that module will be deleted from database. If you merely disable the module, then your data will not be touched.

License for Retail

More information about specifics for Retail can be found here.

Instance Purpose

First time that you login as System Administrator, it invites you to set the instance purpose, the available values are: Production, Testing, Evaluation and Development.

The purpose is shown on the home page so, in case of using different instances, it will help you to easily differentiate which one is in Production status and which are Development or Testing instances. The purpose is also mandatory to activate Professional/Basic Edition instances, the value of the drop down menu is defaulted from the selected option. If you enable heartbeat this information is also sent.

Bulbgraph.png   Production instances cannot have modules in "In development" status. Once the instance purpose is set to production, all modules will be marked as not "In development".
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