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ManualDoc:Order To CollectBusinessFlow

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Order to Cash workflow manages the life-cycle of a sales process.

Due to its complexity and different roles involved it is convenient to split Order to Cash down into two main sub-processes:

  1. Order to Shipment: process starts when a customer requests a quotation or orders goods to the moment the warehouse staff ships the merchandise. Executed in Openbravo Sales Management application area.
  2. Customer Invoice to Cash: continues previous sub-process by invoicing customerĀ“s deliveries (executed in Openbravo Sales Management) and closes it by receiving payments from buyers (executed primarily in Financial Management, although basic payment management is also present in Sales Management application area).

Order to Shipment?

The abstract Order to Shipment business process is defined by the following diagram:


Main roles and tasks



Customer Invoice to Cash?

The abstract Order to Shipment business process is defined by the following diagram:


Main roles and tasks


Relationship with other business flows

Order to Cash process has a connection with other workflows:

Please follow Sales Management and Financial Management application areas to understand how Order to Cash business flow is executed in Openbravo.

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