ManualDoc:T728DBD16A1F14A4D82335E37BA433E33
The RMA vendor ref. field is populated automatically or not based on:
- If it is filled before selecting a line then it won't be populated automatically to avoid override it
- If you select a line/s where all of them belong to the same Return to Vendor document it will be populated automatically
- If you select a line/lines but one of them belongs to a different Return to Vendor document then it won't be populated automatically
Once the document is ready you can process it clicking the button Complete. Following the standard the document changes from Draft to Completed
Notice the button Pick/Edit lines disappears when the Return to vendor document is in status Completed
To invoice these documents you must use the Purchase invoice window. All scenarios are covered:
- If the vendor sends an invoice just for that specific document you need to select a Reverse purchase invoice document type and then select the lines through the Create lines from button
- If the vendor sends an invoice with the original purchase order plus the return materials order you need to select a Purchase invoice document type and then select the lines through the Create lines from button
- If the vendor doesn't send an invoice for the return materials order but wants to keep it as credit where you can use it later you have to:
- You create a Reverse purchase invoice for this return materials
- You leave it as credit to be used later through the Payment out window
- When you create the Purchase invoice for the original Purchase order you can consume that credit