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Projects:ReturnMaterial/User Documentation

Introduction

This document describes two functional flows:

Return to vendor

Two windows to manage this flow:

RTVHeader.PNG
Bulbgraph.png   Note: Document can be printed and emailed.

The Lines tab is not editable, since the returned lines always come from receipt lines, to avoid:

To enter new lines you need to click the button P&E.PNG

P&ERTVOrder.png

Things to consider:

Validations:

Validation1.PNG


Bulbgraph.png   Note:To edit a line you need to click again the Pick/Edit Lines button and the line appears selected and then you can modify any of the editable fields
Bulbgraph.png   Note:To delete a line you need to unmark the line and then click Done

Once the Return Material document is accepted by the Vendor you can process it clicking the button Book. Following the standard the document changes from Draft to Booked

Only Booked documents can be shipped to the vendor. Notice the button Pick/Edit lines disappears when the Return to vendor document is in status Booked

RTVShipmentheader.PNG

The RMA vendor ref. field is populated automatically or not based on:

Bulbgraph.png   Note:Document can be printed

The Lines tab is not editable, since the lines always come from return to vendor lines, to avoid:

To enter new lines you need to click the button P&E.PNG

RTVShipmentP&E.PNG

Things to consider:

P&EProductnoinstance.PNG

Validations:

Validation2.PNG

Validation3.PNG

Validation4.PNG
Bulbgraph.png   Note:To edit a line you need to click again the Pick/Edit Lines button and the line appears selected and then you can modify any of the editable fields
Bulbgraph.png   Note:To delete a line you need to unmark the line and then click Done

Once the document is ready you can process it clicking the button Complete. Following the standard the document changes from Draft to Completed

Notice the button Pick/Edit lines disappears when the Return to vendor document is in status Completed

To invoice these documents you must use the Purchase invoice window. All scenarios are covered:

Return from Customer

Two windows to manage this flow:

ReturnfromcustomerHeader.PNG
Bulbgraph.png   Note:Document can be printed and email

The Lines tab is not editable, since the returned lines always come from shipment lines, to avoid:

To enter new lines you need to click the button P&E.PNG

P&ERFCOrder.png

Things to consider:

Validations:

Validation1.PNG


Bulbgraph.png   Note:To edit a line you need to click again the Pick/Edit Lines button and the line appears selected and then you can modify any of the editable fields
Bulbgraph.png   Note:To delete a line you need to unmark the line and then click Done

Once the Return document is accepted you can process it clicking the button Book. Following the standard the document changes from Draft to Booked

Only Booked documents can be receipt. Notice the button Pick/Edit lines disappears when the Return to vendor document is in status Booked

Things to consider:


Rmaterialreceipt.PNG

The Lines tab is not editable, since the lines always come from Return from Customer lines, to avoid:

To enter new lines you need to click the button P&E.PNG

RmaterialreceiptPE.PNG

Things to consider:

Validations

ValidationPEmaterialreceipt.PNG

Bulbgraph.png   Note:To edit a line you need to click again the Pick/Edit Lines button and the line appears selected and then you can modify any of the editable fields
Bulbgraph.png   Note:To delete a line you need to unmark the line and then click Done

Once the document is ready you can process it clicking the button Complete. Following the standard the document changes from Draft to Completed

Notice the button Pick/Edit lines disappears when the document is in status Completed

Retrieved from "http://wiki.openbravo.com/wiki/Projects:ReturnMaterial/User_Documentation"

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