Retail:Known Issues

Introduction

This section contains all the information about currently known issues, particularly in previous versions of Openbravo Retail.

Problem in cash up of receipts with more than one payment type

In versions of Retail earlier than RMP27, there is an issue in the cash up process, when receipts are paid with more than one payment type.

This issue caused duplicated payment details in the Sales Orders.

To fix this data, a new module script (included in RMP29) has been created. This module script tries to fix the wrong data in the Sales Order and in the Sales Invoice. But, this module script needs that the wrong invoices are in an open accounting period.

If there are wrong invoices in a closed accounting period, a new alert is created.

The module script does:

• delete the duplicated payment details related to payment plan of the Sales Order wrong.
• update the invoice payment plan related to the sales order wrong.
• unpost the invoice.
• create an alert if the period is not opened

If you have any doubt, please, contact with Openbravo Support Team in "http://support.openbravo.com"