User Manual 2.40/HeartBeat

What is the Openbravo Heartbeat?

The Openbravo Heartbeat is a process which sends Openbravo periodic updates regarding your technical system specifications (e.g. Operating System, Database, and ERP Version).

When the System Administrator first logs into Openbravo ERP after installing the application, a popup window is displayed explaining what the Heartbeat is and giving the user the option of enabling or disabling it, or leaving the decision to enable/disable until a later date. If Enable is chosen, the user is redirected to the Heartbeat Configuration window to configure the Heartbeat. If disabled, the Heartbeat is disabled. If the decision to enable/disable is postponed, the System Administrator will be prompted with the popup again after 3 days.

During heartbeat processing, the data that is collected is as follows:

• System identifier
• Heartbeat date
• Activity and complexity rate
• Number of registered users
• Operating System and version
• Database and version
• Application server and version
• Web server and version
• Java version
• Apache-Ant version
• Openbravo version
• Openbravo install mode
• System external IP address

The heartbeat data is stored in a file controlled by Openbravo S.L. It is collected solely to gather and send data about your Openbravo product installation back to a service on Openbravo SL's infrastructure to assist managing your Openbravo product installation. As a benefit to you, with this information, Openbravo SL can offer you system configuration and component update information, sent automatically to you. Available updates may include, for example, Operating System updates, Database updates and Openbravo code. This data will be used on an aggregated and anonymous basis to generate reports identifying where and how the Openbravo product is being utilised.

For further information, please consult the Functional Specification.

Openbravo stores this information on servers in the USA and implements security measures in accordance with applicable legislation to maintain the confidentiality of this data. This data is not used for commercial purposes other than as set out above. It is not communicated or transferred to any third party

You may deactivate this feature by disabling the “enable heartbeat” box. In addition, you may exercise your right to access, rectify, oppose and cancel the data by writing to Openbravo, S.L. PO Box 5117, 31010 Pamplona, Navarra, Spain, or by email to privacy@openbravo.com.

By enabling the heartbeat, you consent to the processing of this data and storing of the same in the USA as set out above.